Privacy notice Solution Store

MYNAPARROT SL, CIF B67681619, C/ Matilde Díez, 11 - A, 28002 Madrid, Spain. Privacy contact: support@mynaparrot.com.

Data: work email, organisation, country, language, your answers (need, number of users, timing), your requirements, pages and solutions viewed, whether you used a trial.

Purpose: handle your request and send it to the matched implementation partner (or the partner you chose) so they can contact you and prepare a proposal; when no partner covers your area, MynaParrot handles it and matches you personally. Matching uses your area, language and platform.

Legal basis: steps taken at your request before a contract (art. 6.1.b), and your consent to sharing with the partner (art. 6.1.a).

Data: name, company, website, regions, languages, platforms, solutions, hosting option, experience, reference project or demo, technical contact, listing preference, how you heard of us.

Purpose: assess the application (light check), contact you, and onboard you into the partner network.

Legal basis: steps taken at your request before a contract (art. 6.1.b).

Data: company name, contact person or method, regions, languages, platforms, solutions, description, hosting offered.

Purpose: show the profile in the Store listing and route matching requests.

Legal basis: consent (art. 6.1.a), which can be withdrawn at any time, and the partner agreement.

Data: the display name you enter, technical data (IP, browser, logs), audio, video, chat and files during the session, recordings if you start one, AI captions or summaries if AI is on.

Purpose: provide the trial, keep it secure and prevent abuse.

Legal basis: providing the trial you asked for (art. 6.1.b) and our legitimate interest in keeping the trials secure and preventing abuse (art. 6.1.f).

Data: name, email, question, page.

Purpose: answer you.

Legal basis: steps taken at your request (art. 6.1.b).

Data: name, email, language.

Purpose: send occasional news about the Store and MynaParrot.

Legal basis: consent (art. 6.1.a; LSSI-CE art. 21), which you can withdraw through the link in every email.

See the Cookie policy.

Purpose: measure and improve the Store.

Legal basis: consent for non-necessary cookies (LSSI-CE art. 22.2).

Required fields are needed to handle your request; without them we can't reply.

The matched implementation partner receives your request (case a) so they can contact you. The partner is an independent business and uses your data for its own contact, proposal and contract with you, under its own privacy notice.

If you become a client, your platform's data (users, classes, recordings) is processed under the contract between you and your partner. When MynaParrot hosts the platform, MynaParrot acts on instructions under a data-processing agreement. That falls outside this notice.

Service providers (processors) that work for MynaParrot, such as hosting, email, analytics, consent management and customer-relationship tools, and, for AI in trials, Google (Gemini). They only process data on our instructions.

Authorities, when the law requires it.

International transfers: when a service provider or a matched partner is outside the European Economic Area, we only transfer data with the safeguards required by the GDPR, such as an adequacy decision or the European Commission's standard contractual clauses.

We keep your data only as long as we need it for the purpose it was collected for: client requests and questions while we handle them and for a reasonable period afterwards; partner applications while the partnership lasts; public profiles until the partner withdraws or leaves the network; trial data until the trial environment is reset; marketing until you unsubscribe. After that, data is deleted, or kept blocked where the law requires.

You can ask for access, rectification, erasure, restriction, objection and portability, and you can withdraw consent at any time (this doesn't affect earlier processing). Write to support@mynaparrot.com or to C/ Matilde Díez, 11 - A, 28002 Madrid, Spain. If a matched partner already has your request, you can also contact the partner directly. If you think your rights have not been respected, you can complain to the Spanish Data Protection Agency (AEPD, www.aepd.es, C/ Jorge Juan, 6, 28001 Madrid).

The Store is for adults acting for an organisation. Don't use trials or forms for students' data.

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