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Store terms of use Solution Store

Last updated: 14 October 2026

What the Store is and who it's for

The Solution Store helps organisations (schools, universities, academies, companies, training providers) and the professionals who work for them choose an education or training solution, try it and find an implementation partner to deliver it. By using the Store you accept these terms. The Store is meant for adults acting for an organisation or for their professional activity.

Implementation partners and MynaParrot

Implementation partners are independent businesses that are members of MynaParrot's partner network. When you work with a partner, you contract directly with that partner: proposal, price, scope, delivery, training, support and invoicing are between you and them.

You agree the project, pricing and support directly with your chosen partner. MynaParrot provides the technology behind it. Partners pay MynaParrot a partner membership and buy the core technology from MynaParrot.

MynaParrot provides the core technology and, by default, the hosting; your partner may host your platform on its own servers instead. Who hosts, and on what terms, is stated in your partner's proposal.

MynaParrot is not responsible for the services a partner provides, or for the terms a partner agrees with you, except where the law says otherwise.

How requests are routed

When you request a demo, an introduction or contact with a partner, we send your request to a partner who covers your area, language and platform, or to the partner you chose. If no listed partner covers your area, MynaParrot handles the request and matches you with a partner personally. Questions sent with Ask a question are answered by MynaParrot. (How your data is used: see the Privacy notice.)

Trials and demo environments

Live trials (for example Try it live), demo rooms, sandboxes and guest logins are provided by MynaParrot for evaluation only.

Acceptable use: don't use them for real classes, exams or events; don't upload or enter real personal data, and never real student data; don't share illegal, offensive or third-party protected content; don't try to break, overload or get around the limits or security; don't use them to send spam or for any commercial service.

Data is reset: trial and demo environments are reset automatically and regularly. Rooms, recordings, files, chats, accounts and settings created there can be deleted at any time, without notice, and can't be recovered. Download anything you want to keep.

No SLA: trials and demos are provided "as is", with no availability, performance or support commitment, and can change, be limited or be withdrawn at any time. Capacity and features in a trial may differ from a real setup.

Limits and suspension: we may limit, suspend or end access to protect the environment or other users, or when these rules are not followed.

AI features, where they are switched on in a trial, use Gemini (Google) as the AI provider.

The partner listing

Partners appear in the Store's listing only if they choose to (opt-in) and after MynaParrot reviews their profile. "Experienced" means the partner has passed a light check (a short application, a reference project or demo, and a basic technical check). It is not a qualification or a guarantee of results. The listing has no ratings. The matching criteria are area, language, platform and category. Until enough partners have opted in, there is no public list and MynaParrot matches requests personally.

Your content in forms

What you send us must be accurate, and must not include other people's personal data unless you're allowed to share it.

Liability

The Store and its content are provided for information. Except where the law doesn't allow it, MynaParrot is not liable for indirect losses, for decisions made based on Store content, for the services of partners, or for interruptions of the Store, trials or demos. Nothing in these terms limits liability that the law does not allow to be limited.

Changes, law and language

We may update these terms and will show the date of the latest version. Spanish law applies. These terms are available in English and Spanish. Contact: support@mynaparrot.com.

Last updated: 14 October 2026

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